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Return Policy

We strive to provide you with high quality, reliable products. If you are not completely satisfied with your purchase, please return the unused and unopened item(s) for an exchange, refund (with receipt) or replacement.

Items will be accepted for 30 days from the date of purchase.

Unfortunately edible food products and dragees cannot be returned,
and we are unable to offer a credit for shipping charges.
  Satisfaction Guarantee

How To Return an Item:

To return or exchange an item, complete the Return Form attached to the invoice or gift receipt that accompanied your Cake & Cupboard merchandise. In the appropriate box on the Return Form, indicate the reason for the return and the action to be taken: replacement or merchandise credit. Place the Return Form in the box with your merchandise. Be sure to tear off the top portion of the form and keep it for your records.  
If you do not have your original invoice or gift receipt, please include a letter with your returned merchandise that includes the following information:  
Your name
Phone number
Order number
Item name/description
Reason for return
Action to be taken (replacement, refund, or exchange)
Use the shipping carrier most convenient for you, and send the package to the following address:  

Cake & Cupboard
Attn: Returns
325 Carrillo Street
Santa Rosa, CA 95401

If you have questions about our return policy, please call us at 707.540.3310  

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